Hotel App is a web application that helps hotel managers provide contactless service to their guests with the help of QR codes. The App provides managers with an opportunity to promote their services in order to increase their reach.
In today’s digital age, hotel chains have opted for aggressive marketing campaigns to reach a broader market. Hotels are increasing their promotional budget more than ever before. With such market dynamics, Hotel App seems a wise choice.
Hotel App is a one-stop solution that provides hotel managers with operational efficiency, increased sales and superior guest management services. Some of the benefits of using HotelApp are-
When customers can browse and avail services with a few clicks on a smartphone, consumption of services becomes very easy. Also, attractive images make products and services appealing to customers, which leads to an increase in sales.
Improved Guest Satisfaction
Service resolution time is inversely proportional to Guest satisfaction. Being a 100% Digital platform, guest service and complaints are resolved quickly, providing guests with greater contentment.
Touchless Guest Service
The hospitality industry is one of the worst affected due to the global pandemic. It needs to transform to a new service model where hotel staff follow Covid Protocols. Hotel App, a touchless guest management App, helps hotels in this transformation.
Hotel App helps to gather instant feedback from customers. Customers can review services online within the Hotel App itself, which helps the hotel to improve their service quality.
Social Media Engagement
Customers are often influenced by their friends and family while choosing a stay for their vacation. If a hotel is able to create social media buzz, it provides a low cost marketing tool and serves as an asset for the Hotel. Hotel App enables customers to share promotional offers and reviews on social media with their friends and family.
Cut-down Printing Expenses/Hassle
Reprinting can create unnecessary hassle and costs in a hotel’s operations. A wrong Menu card may provide customers with inaccurate information that the staff must notify until new cards are printed. Being a 100% digital platform, the hotel can make changes in the Menu with few clicks on the Hotel App. It gets updated instantly and saves cost for the hotel.
Dynamic Restaurant Menu
Hotel App provides restaurants with an option to upload a digital menu that is entirely customisable. Managers can add or remove items, change their availability status/price or highlight special meals to increase revenue. Images of Mouth-watering dishes can help increase order size per customer.
Being an innovative product, Hotel App helps a hotel automate many activities like Room service, which would require staff to handle calls. Such manual processes would get eliminated when using Hotel App, and service requests will directly reach respective departments.
Food, Spa & Event Promotions
There is a section named Promotions under Hotel App, which allows hotel managers to list promotional offers. Such offers help to increase sales and visibility of that particular service
Digital Spa Menu
Hotel App enables guests to access the Spa menu digitally. They can easily browse all the services along with the schedule and prices. A Digital Menu is easier to update and visually more aesthetic.
Hotel App is the key to the happiness and satisfaction of your guests during their stay at your hotel. To give your guests a contactless service through an enhanced user experience and let them know about all the services you are providing, sign up with Hotel App. Do you want to give your guests this experience? If yes, then contact the Hotel App team here.
Learn more about Hotel App here